
Forcing a refresh will update the movie image and description while a scan will update the movies itself. Refreshes are for metadata and scans are for media. Scans and refreshes are considered different things in Plex and it is useful to know which is which. Follow this formatting exactly and your media should always show up. This page on the Plex website describes exactly how to name your movies, TV shows, music and anything else you want to add to your server. If media isn’t showing up this is usually the first thing to check. While it can work with media that doesn’t conform to these conventions, it isn’t guaranteed. Plex is very picky about naming conventions. But what if you have added content to the correct library folder on your computer, performed a scan and it doesn’t show up? Most often this is down to incorrect formatting. You perform these scans and refresh steps in Plex to have media and its metadata populate so you can watch your content.


Plex Media Server: Settings → Network → Secure Connections = Disabled. If you cannot update to the current release, the workaround is to disable secure communications on the Plex Media Server and the client. Updating to the current release of Plex Media Server fixes the problem. The problem is visible in the Android client log: Peer certificate failed verification There is a problem with the current Android client and older versions of Plex Media Server (1.18, 1.19, maybe others). If you are seeing the “check your connection” error message:
